Returns Policy?

No Stress Returns Policy

If you don’t love your product then just return it to us within 14 days for an exchange or refund. We just ask that it be returned in new condition. You will just need to pay the return postage.
* If an item is on sale or has some special pricing we can only exchange for you.

If you’re sent the wrong item, we send the correct item(s) and cover all shipping expenses.

If the garment doesn’t quite fit properly We’ll replace or refund for you. Just return it to us within 14 days.

Shipping Cost & Method?

We ship everything via Australia Post satchels at cost price.
Standard and Express Shipping options are availavle.

Free Shipping for orders over $150

Can I get my order sooner?

You can choose the Express Post option when checking out. This ads a couple of dollars to the standard shipping. 

When do you ship?
All orders received before 2pm are shipped the same day.
How long is turnaround time?

Standard shipping takes approx 2-3 days for most areas in Australia. Allow an extra day for remote areas.

If you choose express shipping and you’re in an express shipping zone (most capitals and major regional centres), then orders are received the next day.

Are you in Australia?

Yes! We’re located just north of Brisbane.

All our stock is here in Aus, so expect super fast delivery.

Do you use Fair Trade Policies?

Yes! We have a long term relationship with our supplier in Chiang Mai Thailand. After living there for 4 years we became part of the family. Everyone at our sister company in Thailand is paid “above” award wages and the employees are living a great life.

Feel free to ask us more about our association with the Haven foundation.